REFUND POLICY

BigWinner respects your privacy and assures you that any information provided by you to BigWinner is protected and will be dealt with according to this Policy and the applicable laws. You may have to provide certain information to us. This Policy provides the procedure followed by BigWinner to gather, uses, store, discloses and manages users' personal data. BigWinner only collects personal data for the purpose of verifying user accounts, maintaining the accounts of the users, completing transactions of the users and for analyzing user behavior and requirements.

WHAT IS INCLUDED IN PERSONAL DATA

User's personal data includes the following types of personal data or information:

Sensitive Personal Data: Account password, Financial information such as Bank account or credit card or debit card or other payment instrument details. Other Personal Information: Name Date of birth, Telephone number, Postal/Contact address, PAN number (as applicable), The IP address of your computer, Browser type and language. The date and the time during which you accessed the site. The address of the website which you may have used to link to any Website, Your photograph for testimonials and other promotions. Such other information that is defined as sensitive personal data or information in law.

USER CONSENTS

Consent for use of Sensitive Personal Data and Other Personal Information:

All users of BigWinner consent to the use of Sensitive Personal Data and Other Personal Information for the purpose stated in this policy. We restrict access of personal information to our employees, contractors and agents and only allow access to those who need to know that information in order to process it on our behalf.

Users are entitled to withdraw consent for use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to BigWinner, as the case may be. Withdrawal of consent of all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right to avail the services provided by BigWinner. Withdrawal of consent shall not restrict the right of BigWinner to use Other Personal Information for analysis of user data, subject to the condition that the Other Personal Information used in any analysis is not personally identifiable to any individual user.

Photographs once provided by you for marketing purposes gives BigWinner irrevocable rights to use it and it is completely BigWinner discretion to delete or not use it any further.

BigWinner may also use software applications for website traffic analysis and to gather statistics, used for advertising and for determining the efficacy and popularity of BigWinner among others.

Presently, BigWinner is using display advertising and remarketing through Google Analytics, wherein third party vendors including google, display our ads on sites across the internet and uses first party cookies and third party cookies together to inform, optimize and serve ads based on visits of visitors to our website. Our visitors are free to opt out of Google Analytics for display advertising and customize google display network ads using ads preference manager.